1jje Privacy Policy – Your Data, Your Rights

This Privacy Policy explains what personal information 1jje collects from players in Pakistan, how that information is used, who it is shared with, and how you can exercise your rights over your own data. We've written it to be clear and readable rather than an impenetrable wall of legal text.

Last Updated: June 2026 Data Protection Pakistan Players

How 1jje Approaches Your Privacy

Six core principles that shape how we handle your personal information across every part of the platform.

We Collect Only What We Need

1jje does not collect personal data for the sake of it. We ask for the information required to operate your account, process PKR transactions, and keep the platform secure. Nothing more than what is genuinely necessary.

Your Data Is Stored Securely

All personal data held by 1jje is stored using industry-standard encryption and access controls. Your account information, payment details, and transaction history are protected at rest and during transmission.

We Don't Sell Your Data

1jje does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data exists to serve your account — not to be passed around to advertisers or data brokers.

Transparent About Third Parties

Where we do share data with third parties — such as payment processors like JazzCash and Easypaisa, or game providers — we tell you clearly who they are and why data is shared. No silent transfers behind the scenes.

You Can Access Your Data

You have the right to request a copy of the personal data we hold about you, to ask for corrections, and in certain circumstances to request deletion. These rights are real and exercisable — not just a line in a policy.

Payment Data Is Handled Carefully

Payment information processed through JazzCash, Easypaisa, Raast, bank transfer, and cards is handled by certified payment processors. 1jje does not store full card numbers or mobile wallet PINs on our own systems.


Plain English summary: This policy tells you what data we collect, why we collect it, who sees it, and what you can do about it. The full text below is the authoritative version — please read through it so you understand how your information is handled when you use 1jje.

1 Who This Policy Applies To

This Privacy Policy applies to all users of the 1jje platform, including visitors to the website, registered account holders, and anyone who downloads and uses the 1jje mobile application on Android or iOS. It covers all personal data collected through any interface — desktop, mobile browser, or app.

By using the 1jje platform or registering an account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with how your data is handled, you should not create an account or use the platform.

This policy is written specifically for players based in Pakistan. All account balances are denominated in PKR and all payment activity runs through PKR-denominated payment methods including JazzCash, Easypaisa, Raast, bank transfer, cards, and approved mobile wallets.

2 Information We Collect

The types of personal information 1jje collects depend on how you interact with the platform. Below is a clear breakdown of what is collected and at what point.

Category Examples When Collected
Identity Data Full name, date of birth, CNIC number Registration & verification
Contact Data Email address, phone number Registration
Financial Data JazzCash / Easypaisa account reference, bank account name, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, operating system Every platform session
Usage Data Pages visited, games played, bets placed, session duration Every platform session
Communication Data Support chat transcripts, emails sent to support When you contact support
Verification Documents CNIC copy, proof of payment method ownership KYC / withdrawal verification

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained in a standard CNIC document submitted for identity verification.

Note on automatic collection: Some data — such as your IP address, device details, and session activity — is collected automatically whenever you use the platform, even if you do not complete a deposit or place a bet. This is standard practice across online platforms and is used for security, fraud prevention, and service improvement purposes.

3 How We Use Your Data

1jje uses your personal data for clearly defined purposes. We do not use your data for purposes that conflict with why it was originally collected. The main uses are:

  • Account management: To create and maintain your 1jje account, verify your identity, and ensure the account is operated in accordance with our Terms and Conditions.
  • Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, duplicate accounts, and abuse of the platform or its promotional offers.
  • Platform improvement: To understand how users interact with the casino, sports betting, slots, and fish games sections so we can improve the experience over time.
  • Customer support: To respond to your queries, complaints, and requests via support channels.
  • Responsible gaming: To monitor play patterns and proactively reach out where activity suggests a player may benefit from responsible gaming tools such as deposit limits or self-exclusion.
  • Legal and regulatory obligations: To comply with applicable legal requirements including record-keeping and anti-money laundering obligations.
  • Marketing communications: To send promotional offers, bonus notifications, and platform updates — only where you have opted in to receiving these. See Section 11 for full details and how to opt out.

1jje does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review being available.

4 Legal Basis for Processing

Every instance of data processing by 1jje is based on at least one of the following lawful grounds:

  • Contract performance: Processing necessary to operate your account, process deposits and withdrawals, and deliver the services you signed up for.
  • Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement — where these interests do not override your fundamental rights and freedoms.
  • Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including financial record-keeping and identity verification requirements.
  • Consent: Processing for optional activities such as marketing communications, where you have clearly opted in. You may withdraw this consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

5 Sharing Your Data

1jje shares personal data with third parties only where necessary and only for the purposes described in this policy. We do not sell your data. The categories of third parties who may receive your data are:

  • Payment processors: JazzCash, Easypaisa, Raast, banking partners, and card processors receive the financial and identity data needed to process your PKR deposits and withdrawals. These providers operate under their own data protection obligations.
  • Game providers: Third-party game studios and live casino providers receive technical session data necessary to deliver their games through the 1jje platform. They do not receive your payment details.
  • Identity verification providers: Where third-party KYC (Know Your Customer) services are used to verify your identity documents, your verification data is shared with those providers for that specific purpose only.
  • IT and platform service providers: Hosting, analytics, and security service providers who help operate and maintain the platform infrastructure. These providers act as data processors and are contractually bound to handle your data only as instructed by 1jje.
  • Legal authorities: Where required by law or a valid legal request, 1jje may disclose personal data to law enforcement or regulatory bodies. We will only do this to the extent required and will notify you where permitted to do so.

No data sales: 1jje does not sell, rent, or otherwise commercialise your personal data to third parties for their own marketing or business purposes. Any data sharing is strictly for operational or legal necessity.

6 Payment Data & Security

All financial transactions on 1jje are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, or bank transfer, your payment data is transmitted directly to the relevant payment processor over encrypted connections.

1jje does not store full card numbers, CVV codes, or mobile wallet PINs on its own servers. Payment method references — such as the last few digits of a card or the registered mobile number associated with a JazzCash or Easypaisa account — may be stored to help you identify your payment methods within your account settings and to apply the matching-method withdrawal policy.

Security measures applied to all account and payment data on the 1jje platform include:

  • Encryption of data in transit using TLS protocols.
  • Encryption of sensitive data at rest in our databases.
  • Access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
  • Regular security reviews and monitoring for unusual access patterns or potential breaches.
  • Two-step verification options available to account holders for additional login protection.

Despite these measures, no online system can guarantee absolute security. You play an important role in protecting your account by using a strong, unique password and keeping your login credentials private.

7 Cookies & Tracking Technologies

1jje uses cookies and similar tracking technologies on its website and mobile platform. Cookies are small data files placed on your device when you visit the site. They help the platform function correctly, remember your preferences, and provide us with anonymised usage analytics.

The main types of cookies used on 1jje are:

  • Essential cookies: Required for the platform to function. Without these, features like staying logged in, maintaining your bet slip, and processing transactions would not work. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings, display options, and game history for a more personalised experience.
  • Analytics cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where users drop off, and how long sessions last. This data helps us improve the platform experience.
  • Security cookies: Used to detect and prevent fraudulent activity, unauthorised account access, and bot behaviour.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform. The 1jje mobile application uses equivalent tracking technologies operating under the same principles described here.

8 Data Retention

1jje retains your personal data for as long as your account is active and for a period after account closure as required by our legal and operational obligations. The retention periods for different categories of data are outlined below:

  • Account and identity data: Retained for the duration of your account and for a minimum period following account closure to meet record-keeping obligations.
  • Financial and transaction records: Retained for the period required under applicable financial regulations. PKR transaction history is maintained to support withdrawal processing, dispute resolution, and audit requirements.
  • Communication records: Support interactions and complaints are retained for a defined period to allow follow-up and quality assurance.
  • Technical and session data: Aggregated and anonymised usage data may be retained indefinitely for platform analytics; individual session logs are retained for a shorter operational period.
  • Marketing preferences: Retained until you withdraw consent or request deletion of this data specifically.

When data is no longer required and there is no legal obligation to retain it, 1jje securely deletes or anonymises it so that it can no longer be associated with you as an individual.

9 Your Rights Over Your Data

You have meaningful rights over your personal data. These are genuine rights — not just words in a policy — and 1jje will respond to valid requests within a reasonable timeframe. Your rights include:

Right of Access

Request a copy of the personal data 1jje holds about you. We will provide it in a readable format.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held on your account.

Right to Erasure

Request deletion of your personal data where there is no longer a legitimate reason for us to hold it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances, for example while a correction request is being reviewed.

Right to Portability

Request your data in a structured, commonly used format so you can transfer it elsewhere if you choose.

Right to Withdraw Consent

Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time.

To exercise any of these rights, contact 1jje support with your request and sufficient information to verify your identity. We will acknowledge your request promptly and aim to fulfil it within 30 days. In complex cases we may need additional time — we will let you know if that is the case.

Please note: Some rights are subject to limitations. For example, the right to erasure does not apply where we are legally required to retain data, such as financial transaction records. We will always explain clearly if a limitation applies to your specific request.

10 Children & Minors

1jje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use this platform, register an account, or provide any personal information to 1jje.

If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe that a minor may have registered on 1jje should contact support immediately so that the account can be investigated and closed without delay.

We strongly encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gaming platforms including 1jje. Keeping your 1jje login credentials private is a simple and effective step in this direction.

11 Marketing Communications

1jje may send you promotional communications about bonuses, new games, Cricket betting offers, PSL promotions, and other platform features. We will only do this where you have opted in to receiving such communications during registration or subsequently through your account settings.

Marketing communications from 1jje may be sent by:

  • Email to the address registered on your account.
  • SMS or push notifications to your registered mobile number or device, where you have enabled these.
  • In-platform notifications visible when you are logged in to your account.

You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support and requesting that your marketing preferences be updated. Opting out of marketing does not affect transactional communications — we will still send you messages about deposits, withdrawals, account security, and other account-related activity regardless of your marketing preferences.

Your inbox, your choice: We aim to send relevant, useful communications — not to overwhelm your inbox. If you ever feel the volume or content of messages from 1jje isn't right, reach out to support and we'll adjust your preferences immediately.

12 Changes to This Privacy Policy

1jje may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection principles, or to provide greater clarity on existing practices. When material changes are made, we will notify registered players via their registered email address or through an in-platform notification, with reasonable advance notice.

The date at the top of this page reflects when the policy was last revised. We recommend reviewing this page periodically, particularly if you have been away from the platform for an extended period. Your continued use of 1jje after an updated policy has been published and notified constitutes your acceptance of the revised terms.

If any change to this policy is significant and would require fresh consent from you, we will ask for that consent explicitly before the change takes effect rather than relying on assumed acceptance through continued use.

13 Contact & Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data-related concern, please contact the 1jje support team. When submitting a data access or deletion request, please include enough information to confirm your identity — typically your registered name and the email address on your account.

Our support team will acknowledge your query promptly and escalate data-specific requests to the appropriate person within 1jje for handling. We take data rights requests seriously and treat them with the same priority as any other account-related matter.

To contact us about privacy matters, reach our support team at [email protected] — this is a plain text address, not a clickable link. Please include "Privacy Request" in the subject line of your message so it reaches the right person quickly.

For general questions, you can also visit our FAQ page where common account and privacy questions are covered in detail.


Your Privacy Is Protected — Start Playing Today

1jje is built for Pakistan players who want a secure, straightforward gaming experience. Create your account, deposit in PKR using JazzCash or Easypaisa, and enjoy Cricket betting, live casino, slots, fish games and more — knowing your data is handled with care. 18+ only. Please play responsibly.